Terms & Conditions

These terms and conditions and the documents referred to in them (collectively the "Terms"), apply to your use of this website located at the address https://merch.reflectstudio.com (the “Site”). The Site is operated by us, Reflect Tasarım A.Ş., a company registered in Turkey, residing at Kemankeş Mah, Necatibey Cd. Alarko İş Hanı No.66 Kat:2, 34425 Beyoğlu/İstanbul/Türkiye (“we”, “us”, “our”), which provides an online facility through the Site where individuals can purchase the officially licensed merchandise (the "Services").

These Terms refer to and incorporate the following additional Terms, which also apply to your use of this Site:

  • Privacy Notice, which sets out the terms on which we process any personal data we collect about you or that you provide to us.

By using the Services or visiting or browsing the Site, you accept these Terms and any modifications that may be made from time to time. If you do not agree to these Terms, you should not use the Service or visit or browse the Site.

Use of Services

The Site is out exclusive property and all its elements are protected by copyright, trademarks, or patents. The reproduction of all or part of the Site is considered a counterfeit in the sense of the intellectual property law.

You agree to comply with all applicable laws and regulations in connection with your use of the Services and the Site. You must not misuse this Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to this Site, the server on which this Site is stored or any server, computer or database connected to this Site. You must not attack this Site via any denial-of-service attack.

The Services are not intended for use by children under the age of 18 years old. If you are under 18, a parent or guardian (who is 18 or over) must use or obtain the Services on your behalf.

We do not guarantee that this Site or any Services or content on it will always be available or be uninterrupted. We reserve the right at any time and without notice to enhance, modify, alter, suspend, or permanently discontinue all or any part of this Site or any Services or content on it and to restrict or prohibit access to it.

Products, Availability, and Prices

Product offerings are valid as long as they are visible on the website and in any case until the stock has run out. We do not guarantee in any way the availability of the products for sale during a precise period. The products offered for sale are presented and detailed with the greatest possible precision. However, the photographs of the products are for illustrative purposes. Please refer to Returns and Refunds for the Terms governing the return of products.

Shipping

You must fill in carefully all the fields on the checkout page including your delivery address. Neither us nor our shipping service providers can be held liable for failure of delivery due to inaccuracy or error in the information you provided.

Except in cases of non-compliance or hidden defects, no claim and/or subsequent reservations can be directed at us after receipt of the products by you (except your right of withdrawal). Please refer to the Returns and Refunds for the detailed Terms on the right of withdrawal.

Content You Provide

We allow the users of our Site to post public reviews of the goods sold on the Site and may develop new features allowing users to post different types of content on the Site (the “Content”).

We will not be responsible or liable to you or any third party for the Content or accuracy of any Content posted by you or any other user of our Site.

You grant us a non-exclusive, irrevocable, perpetual, transferable, sub-licensable, royalty-free, unconditional, worldwide license to use, copy, distribute, display, and disclose to third parties any Content you submit to the Site.

Termination of Services

We have the right to disable any user account or prevent any user from accessing the Site or obtaining the Services from us, if we have reasons to suspect the account has been compromised or if in our reasonable opinion you have failed to comply with these Terms. We reserve the right to refuse any order from a customer with whom there is a dispute.

We may at our discretion, issue warnings, suspend, block, or terminate your access to the Site and/or the Services (or any part of them) or remove any Content uploaded, including without limitation, public user reviews, if:

  1. you are in breach of these Terms including committing fraud or attempted fraud or any incident of payment;
  2. you act in any manner which we consider may damage our reputation; or
  3. you use the Site or Services in a manner which we consider to be fraudulent or contrary to law.

Liability

Mandatory Laws. Nothing in these Terms limits or excludes our liability to you for
any liability which cannot by law be excluded or limited by applicable law.

‘As is’ Basis. We provide the Site and Services on an “as is” and “as available”
basis. We make no warranties or representations, whether express or implied
that this Site, any content and the Services on it:

  • are accurate, complete, up-to-date or suitable for any purpose; or
  • are free of error or omission.

Viruses. We do not guarantee that this Site will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programs, and platforms in order to access this Site securely. You should use your own virus protection software. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data, or other proprietary material due to your use of our Site or Services.

Links to Other Websites. Where this Site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources. We assume no responsibility for the content of websites linked on our Site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

You agree to indemnify us for any loss, liability, cost, or expense for any third-party claim arising from or connected to your misuse of the Site or Services or any use which is in breach of these Terms.

Dissatisfaction. In case of your dissatisfaction for any reason, you cannot claim any other compensation other than the reimbursement of your order, provided it qualifies for reimbursement under the Terms.

Force Majeure. We shall not be held responsible for the non-execution of a contract with you in the emergence of a case of force majeure especially those affecting postal services, carriers, and shipping services.

Miscellaneous

Severance. If any or any part of the terms contained in these terms shall be determined by any competent authority to be invalid, unlawful, or unenforceable to any extent, such term shall to that extent be severed from the remaining terms which shall continue to be valid and enforceable to the fullest extent permitted by law.

Entire agreement. These Terms and all documents referred herein constitute the entire agreement between us and you and supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between us and you, whether written or oral, relating to its subject matter.

Dispute resolution. These Terms will be governed by and construed in accordance with Dutch law. The courts and enforcement offices of Rotterdam shall have exclusive jurisdiction over any and all disputes that may arise in relation with these terms and conditions.

Changes to the Terms

We may change these Terms from time to time by posting an amended version on this page. We recommend that you check this page from time to time, as your continued use of this Site after these Terms are amended shall mean that you agree to be bound by such changes.

Contact

For all support-based enquiries, you can contact the team by sending an email to merch@reflectstudio.com.